Privacy Notice


PRIVACY POLICY
SOCCER CLUB PASSION respects privacy and we take extremely seriously. We pride ourselves on being honest, fair, respectful and courteous to each and every one of our customers. We will not rent, sell or change your email address or your phone number. Any personal information you trust us will only be used to better meet your needs and make your shopping experience complete. We follow this policy not just because it's the law, but because we believe it is right.

SAFETY AND SECURITY POLICY
Security is one of our top concerns. CLUB PASION SOCCER maintains reasonable and appropriate standards to safeguard your Personal Information. When you enter Personal Information that contains a credit or debit card number in the designated and secured sections of our Web site, the information will be encrypted or encoded before it is sent over the Internet and when stored for processing. Personal Information that we collect and maintain is subject to physical, administrative and technical controls that are consistent with recognized industry standards.
If you would still prefer to telephone us with your credit card information, you can call 1-917-338-6730. Our Customer Service Team is available to assist you with all your needs Monday through Sunday 9:00AM to 9:00AM ET.

RETURN POLICY
We gladly accept returns on the most items purchased within 30 days, returned in their original condition (brand new, unworn, unlaundered, unembellished). Please try on items in a clean, indoor area in case you need to return them. Domestic exchanges are shipped via standard ground service at no additional charge to you if the company has mistake in the delivery or product. Allow 1-2 weeks from the time you send your return to receive your exchange order.

What we need:
Your correct order number. Most returns are processed within 1-3 days of arrival. Merchandise returned without an order number or outside these Policy Guidelines may take longer to process.

How to return merchandise:
Your package may have contained a note with all your personal information and invoice number. We are unable to refund return shipping costs. If an error was made on our part, we will pay for the delivery at no cost to you. If you choose to return merchandise at your own cost, you can send the package to our address. Retain any tracking numbers and receipts. We cannot be responsible for merchandise lost en route. We do not accept CODs or packages marked "Bill Recipient" Return Address: Club Pasion Soccer, 3400 E 70th St, Long Beach CA 90805
Credits will be made to the original form of payment on the order. Shipping costs are not refunded. In the event a return is accepted 6 months or more from the purchase date, we can only exchange for a gift card or non returnable merchandise.

STANDARD DELIVERY POLICY
All orders from CLUB PASION SOCCER are processed between 9 a.m. and 4 p.m. (EST), Monday through Friday. Regular ground shipping takes from 3 to 5 business days, depending on your distance from us (within the continental U.S.)